News

Legislation is often extremely difficult to understand and interpret. It uses complex legalese language and often includes multiple references to other legislation meaning you may need to read multiple pieces of legislation to understand one ‘rule’.

The presentation will give an overview of the Australian Government Style Manual. This manual has rules for using plain language and clear writing. It will also explain parts of the DTA’s new Digital Experience Policy, which supports the creation of user-friendly, accessible content.

Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

Data catalogs are an integral part of open government and transparency policies around the world. By bringing data publishing, sharing, and metadata standardization into Drupal, the DKAN module aims to make data more Findable, Accessible, Interoperable, and Reusable (“FAIR”) for agencies and the public.

Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.

Rules as Code (RaC) is gaining momentum and has considerable transformative potential, if done right. This is especially the case for governments, because complex legislation and government rules in a constantly changing landscape can be codified to drastically simplify digital experiences for its citizens.

Every year up to $140 billion in government benefits go unused. During this session, we’ll share our work with USAGov’s team to create a benefit finder to make finding benefits easy and accessible for everyone.

"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.

A Document Library methodology designed to improve Drupal's document handling, revision control, security, and avoid broken links.

Governments and companies in the Asia-Pacific will be able to get access to AI strategies that are personalised to their needs. Technology firm NCS has rolled out a system that assesses how ready organisations are to take up AI securely and provides them solutions to do so.