News

Deep dive into the Digital Service Standard 2.0 and practical tips for application

Legislation is often extremely difficult to understand and interpret. It uses complex legalese language and often includes multiple references to other legislation meaning you may need to read multiple pieces of legislation to understand one ‘rule’.

The presentation will give an overview of the Australian Government Style Manual. This manual has rules for using plain language and clear writing. It will also explain parts of the DTA’s new Digital Experience Policy, which supports the creation of user-friendly, accessible content.

Using data and insights collected during the recent redevelopment of the dss.gov.au website we'll take a look at what works, what doesn't work and how you can make incremental improvements today to support your users.

When it comes to government websites, Drupal is everywhere. In 2021, around 56% of the world’s government websites relied on Drupal. Numerous case studies illustrate the profound technical benefits of choosing Drupal. Serving both national governments and local administrative divisions, Drupal has a proven track record as a reliable, cost-efficient framework for websites of varying scales.

Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

2024 Web Accessibility In Mind Conference

"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.

Rules as Code (RaC) is gaining momentum and has considerable transformative potential, if done right. This is especially the case for governments, because complex legislation and government rules in a constantly changing landscape can be codified to drastically simplify digital experiences for its citizens.

Compliance is crucial for federal websites, ensuring accessibility and uniformity.