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Enhanced marketing and content personalisation capabilities to government and enterprise websites. Leveraging Salesforce’s powerful suite of tools to deliver personalised digital experiences while maintaining the highest standards of security and compliance.

Deep dive into the Digital Service Standard 2.0 and practical tips for application

Using data and insights collected during the recent redevelopment of the dss.gov.au website we'll take a look at what works, what doesn't work and how you can make incremental improvements today to support your users.

When it comes to government websites, Drupal is everywhere. In 2021, around 56% of the world’s government websites relied on Drupal. Numerous case studies illustrate the profound technical benefits of choosing Drupal. Serving both national governments and local administrative divisions, Drupal has a proven track record as a reliable, cost-efficient framework for websites of varying scales.

In today's dynamic Drupal development landscape, ensuring successful project delivery is essential. Successful project delivery is often driven by highly competent and growth-oriented professionals. This session will delve into a comprehensive strategy for transforming both new-to-Drupal and existing Drupal professionals into proficient experts across various roles.

Belgium-born Drupal founder Dries Buytaert is a pioneer in the open-source web publishing and digital experience platform space. In his traditional Driesnote at DrupalCon Singapore 2024, he presents an update on the project and Drupal's development.

This session will present an innovative way to guide the visitor to the right part of the site by using an interactive decision tree. Users are guided through a series of steps to get them to the answer they are looking for.

Drupal powers the WA.gov.au platform. It has proven its worth in both setting whole-of-government standards in branding, usability, accessibility as well as reducing agency costs across the sector. It is the platform the WA Government has used to communicate with Western Australians during the COVID-19 pandemic as it has the flexibility, agility, and scalability to meet the ever-changing requirements of the state's response to the virus.

Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.

When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail. But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?