Login.gov: Improving Government CX with SSO
Issues with passwords alone, and how other mechanisms can improve security for the platform, including using SSO (single sign-on) & various MFA solutions such as TOTP and PIV.
A human centered design approach to writing RFPs
Everybody agrees that the RFP process is broken. This session will not fix that. However, your RFP can be great and inspire detailed, well-thought-out responses.
Accessibility Audits: The many shapes and sizes, what’s the right fit for you?
A case study comparison of two different 3rd party accessibility audit and remediation processes. How accessibility audits can be completed, why they should be completed, and why accessibility matters.
One State, One Platform, One Team
Working with the NCDIT Digital Solutions team on the migration and redesign project for the State of North Carolina Drupal 10 multisite platform supporting 80 state agency websites
Design Sprints: Designing, Prototyping, and Testing the New IRA Incentive Hub in 5 Days
Understanding what a design sprint is and what is needed to conduct one, as well as tangible insights and inspiration from a real-life example.
How One Federal Program Used Google Analytics 4 to Surface Untapped Data & Understand Their Content
How the federally-funded Reproductive Health National Training Center (rhntc.org) site collaborated with a digital analytics consultant to surface untapped data and insights into an easy-to-use dashboard using Google Tag Manager and Google Analytics 4 (GA4).
Website audit and archive guidance. What is it and why is it important?
This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.
Creating Nimble Drupal Systems for Government: Transforming MN’s Dept of Health in 6 Months
Learn how this team improved their Drupal Systems — from the site’s user experience and tagging strategy to the automation at AWS — in only six months.
Maintaining Your Site’s Accessibility Well After Launch
You've just rebuilt your website and made sure it's accessible. You've checked the boxes, gotten the approvals, and successfully launched the new website. What now?
Tips and tricks for working with GovCMS SaaS
This session contains some of the most important lessons learned on my journey to efficiency on GovCMS. Come to the session to learn from my previous mistakes and hopefully your GovCMS development will become more joyful and productive. Feel free to bring your own lessons learned, so we all benefit!