Turning rules and legislation into interactive digital experiences
Legislation is often extremely difficult to understand and interpret. It uses complex legalese language and often includes multiple references to other legislation meaning you may need to read multiple pieces of legislation to understand one ‘rule’.
Writing for Australian Government websites
The presentation will give an overview of the Australian Government Style Manual. This manual has rules for using plain language and clear writing. It will also explain parts of the DTA’s new Digital Experience Policy, which supports the creation of user-friendly, accessible content.
Little Projects, Big Improvements: Small-step Content Strategy
Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.
Mind Games: Leveraging Behavioral Economics in Content Strategy
"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.
How Australian government is experimenting with Rules as Code to deliver complex digital services
Rules as Code (RaC) is gaining momentum and has considerable transformative potential, if done right. This is especially the case for governments, because complex legislation and government rules in a constantly changing landscape can be codified to drastically simplify digital experiences for its citizens.
Mission-Critical Content Strategy - Navigating Compliance & Personalization for Government
For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.
Building a Robust Community of Content Managers
Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.
Website audit and archive guidance. What is it and why is it important?
This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.
One State, One Platform, One Team
Working with the NCDIT Digital Solutions team on the migration and redesign project for the State of North Carolina Drupal 10 multisite platform supporting 80 state agency websites
Website audit and archive guidance. What is it and why is it important?
Reviewing and cleaning up your website will save you time and effort in the future, highlight potential content gaps, and show areas where you can improve functionality and the user experience.