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Deep dive into the Digital Service Standard 2.0 and practical tips for application

The presentation will give an overview of the Australian Government Style Manual. This manual has rules for using plain language and clear writing. It will also explain parts of the DTA’s new Digital Experience Policy, which supports the creation of user-friendly, accessible content.

Using data and insights collected during the recent redevelopment of the dss.gov.au website we'll take a look at what works, what doesn't work and how you can make incremental improvements today to support your users.

When it comes to government websites, Drupal is everywhere. In 2021, around 56% of the world’s government websites relied on Drupal. Numerous case studies illustrate the profound technical benefits of choosing Drupal. Serving both national governments and local administrative divisions, Drupal has a proven track record as a reliable, cost-efficient framework for websites of varying scales.

Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.

"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.

Compliance is crucial for federal websites, ensuring accessibility and uniformity.

Delivering a smooth experience for site users relying on assistive technology.

Automated accessibility checkers can be extremely helpful, but only cover about 30% of potential issues.

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.